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Are you sure you want to cancel your membership?
You'll have to say goodbye to faster delivery, early access to hot releases, and other great perks.
What’s your sign-in email?
Enter the email address linked to your Zalando account.
E-mail address*
Why would you like to cancel?
Premium customer service couldn’t help me
I am not satisfied with premium delivery
I cannot afford the Zalando Plus annual fee
I did not subscribe to Zalando Plus
I couldn't get the item I wanted with Early Access
The benefits are not relevant for me
I don’t order enough on Zalando
Other
I allow Zalando to contact me with any queries regarding my membership via email.
I allow Zalando to contact me with any queries regarding my membership via email.
When should the cancellation take effect?
Before my next payment
As soon as possible: lose your benefits at the end of the month.
Cancel using email