With the option to pay by Invoice, you’ll only need to pay for the items you keep.

At the check out when completing your order, you can choose from the range of payment methods offered. If you select ‘Invoice’ you’ll then have the option to pay for your order via PayPal, credit card, or bank transfer for the items you wish to keep.

How do I pay for my kept items?

We will send you an email 4 days after your order is shipped with a link to your payment page. Just follow the link in the email and we will guide you through the payment process.

You can then select the items you’d like to keep and pay for them with your desired payment method by either credit card, PayPal or bank transfer.

When should I pay for my order?

You’ll have 14 days to pay for your order. Just in case you forget, we’ll send you a reminder 4 days before your invoice due date.

What happens if I want to return an item?

If you would like to return an item, create a return online and you will be charged the new outstanding amount for the items you’ve kept.

Please be aware that unfortunately, this option is still unavailable for some items sold from our Partners.

openamount

invoicelogin

Deals, drops and trends

Manage your preferences

Content options

Zalando Apps

You can also find us on