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Link to the platform of the European Commission according to Regulation on consumer ODR. We are neither obligated nor willing to participate in a dispute settlement procedure at a consumer arbitration board.
Information on the average monthly active recipients of the platform service in the Union (Art. 24 (2) Digital Services Act): 29.326 million (71.132 million for retail service and platform service)
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Single Point of Contact for Member States' authorities, the European Commission and the Board according to Article 11 of the Digital Services Act is the following e-mail address: authorities-dsa@zalando.de
Researchers can also use this point of contact to request access to data in accordance with Article 40 DSA.
Communication possible in English and German.
Download and Archiving the Transparency Reporting as PDF 10/2024
Download and Archiving the Transparency Reporting as PDF 04/2024
Download and Archiving the Transparency Reporting as PDF 10/2023
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