Legal Notice

Customer Service Hotline: 030 20 21 98 08

Link to Help & Contact

Zalando.de is brought to you by:

Zalando SE
Valeska-Gert-Straße 5
10243 Berlin
Germany
Telefax: +49 (0)30 2759 46 93
E-Mail: legalnotice@zalando.de

Bank Details

Zalando Payments GmbH
IBAN: DE86210700200123010101
BIC: DEUTDEHH210
Bank: Deutsche Bank

Management Board:

Robert Gentz & David Schröder (both co-chairs of the board), Dr. Astrid Arndt, Anna Dimitrova, David Schneider

Chairperson of the Supervisory Board:

Kelly Bennett

Registered at Amtsgericht Charlottenburg Berlin, HRB 158855 B
Value Added Tax-ID: DE 260543043
Tax Number: 37/132/45004
WEEE-Reg.-Nr. DE /WEEG-Reg.-No GER: 72754189

Responsible for editorial content: Robert Gentz

Legal Note

We are neither obligated nor willing to participate in a dispute settlement procedure at a consumer arbitration board.

Information on the average monthly active recipients of the platform service in the Union (Art. 24 (2) Digital Services Act): 35.85 million (88.23 million for retail service and platform service)
Link to ad repository

Single Point of Contact for Member States' authorities, the European Commission and the Board according to Article 11 of the Digital Services Act is the following e-mail address: authorities-dsa@zalando.de
Researchers can also use this point of contact to request access to data in accordance with Article 40 DSA.
Communication possible in English and German.

Download and Archiving the Transparency Reporting as PDF 08/2025
Download and Archiving  the Transparency Reporting as PDF 04/2025
Download and Archiving  the Transparency Reporting as PDF 10/2024
Download and Archiving  the Transparency Reporting as PDF 04/2024
Download and Archiving  the Transparency Reporting as PDF 10/2023