Faq | Delivery | Delivery to a DHL Packstation

Delivery to a DHL Packstation

When you complete your order, we offer the convenient option of having your parcel delivered to your nearest DHL Packstation.

1. Selecting a DHL Packstation for pickup:

During check out, just select "DHL Packstation" in the step "Address". Click on "Add new address" and fill in all required fields. If you don't know your Packstation number, you can find it via the DHL location finder.

2. Your delivery notification

You'll be notified by email, text message or push notification from the Post & DHL app once your parcel is ready for pick-up at the Packstation.

3. Picking up your parcel

You can pick up your parcel within 7 days using the pick-up code in the Post & DHL app. You can find more information on the DHL info page.

Can't find the answer you are looking for?
Contact us directly
Chat with us

We are here to assist you via chat.

Call us

Our specialists are ready to assist you. Waiting time may take up to 2 minutes.

Mon - Fri:

8:00 am - 10:00 pm

Sat - Sun:

9:00 am - 8:00 pm

Your inbox

But make it fashion

Sign up for the latest style inspiration from zalando.de

Manage your preferences

What are you mostly interested in?

To learn how we process your data, visit our Privacy Notice. You can unsubscribe at any time without costs.