Faq | Delivery | About express delivery

About express delivery

With express delivery, your items will be delivered within one working day for a 7.90€ shipping fee.

When can I expect express to be offered?

  • We offer express delivery on selected items and orders. Zalando Partner items cannot be sent by express delivery.
  • When your order is eligible for express shipping, the option is shown along with an estimated delivery date in the order process.
  • Please bear in mind this delivery method may not always be offered for a variety of different reasons.

Can I change again when and where my package will be delivered?

You can! Our shipping partners DHL, Hermes, GLS and DHL Express will send you an e-mail confirmation for your parcel. You can use this to set your desired delivery location, such as a parcel shop, or change the delivery day.

If the courier attempts delivery when you're not home, you can see via the parcel tracking whether your parcel has been delivered to a neighbor for example.

Important to know

  • Delivery up to 9 pm from Monday to Saturday, except on holidays.
  • If you place an express order before 3 pm, you will receive it on the following business day. We will notify you with an expected delivery date.
  • You need a German delivery address to receive an express delivery order. Certain postcodes may be excluded. And unfortunately, it's not possible to deliver to Packstations and post offices.
  • You can view the current status of your express delivery at any time in your Zalando customer account.

Do you want to return an Express order?

You can return your order to us free of charge. But please remember: If you return goods to us from an express order, the express delivery fee will not be refunded.

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