faq | Zalando Partner | What is a Zalando Partner product?

What is a Zalando Partner product?

To make our range even wider and exciting, we are working with selected Zalando Partner brands.

Most Zalando Partner products are sent to you directly by our partners. If you have a combination of Zalando and partner items in your order, these may be shipped to you in separate packages.

How do I know if I have ordered a partner item?

If an article is a partner product, on the product page of the item you'll see "Sold by (name of the partner)".

If you look at an order in your customer account, you will also be able to see whether you have ordered partner items. If an order is coming from a partner, it will be identified as 'Verkauf durch (partner name)' ('Sold by (partner name)'.

FURTHER HELP

How do I return a Partner item?


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