We would like to inform affected customers that Sterntaler GmbH is recalling an article.

Which article is affected?

Product category: Accessories

Product name : Kinni Pacifier Chain

Product brand: Sterntaler

Zalando article number: S1353O006-T11

Type / number of mode: 6752204

The article was sold by Sterntaler GmbH, Werkstraße 6-8, 65599 Dornburg - Dornorf, Info@sterntaler.com from March 2022 until February 2025 in our online marketplace.

Why is this article dangerous?

The product does not comply with the General Product Safety Regulation and presents a physical hazard for the user.

The product does not have the required ventilation holes and could lead to suffocation.

Also, the clasp of the soother holder is protruding and could cause a child to choke.

What to do

Customers are advised to stop using this product.

Customers are advised to return the item using the return label provided.

If you have passed on the item, please inform the recipient of this product recall.

Remedies for affected consumers?

Once Sterntaler GmbH has received the article, the purchase price will be fully refunded back to the account you paid with.

For any information, please get in touch with:

Sterntaler GmbH contact e-mail: “Info@sterntaler.com”

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