Please note:

You may see a pre-authorisation amount on your credit card, however your card will not be charged until your order is dispatched.

If you return an item you will be refunded to the original payment method.

If your order is cancelled you might still see the pre authorisation amount on your credit card statement. Depending on your bank, this may take up to 30 days to be released.

How secure are my payment transactions via Zalando?

We use certified SSL encryption for the secure transmission of your data. Your bank, PayPal, and credit card details are safe.

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