faq | Payments | How do I get a copy of my invoice?

How do I get a copy of my invoice?

You can download a copy of your invoice for your recent Zalando orders below. If you placed the order very recently, please wait until it’s shipped for the invoice to be available.

Your order isn’t clickable?

If you ordered a Partner item or a gift voucher, please contact us for the invoice. If your order hasn’t been shipped yet, it will not appear on the list.

Not sure how much your open amounts are?

You can find an overview of all your open amounts in your customer account.


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