faq | My Account | How do I request my data?

How do I request my data?

If you would like to see your order history, the addresses we saved for your orders, or view or adjust the items on your Wish List, please go to your account page. You will also be able to check and adjust the information that we saved on your favourite brands or your preferred sizes, and manage newsletter or mailing subscriptions in this section of the website.

If you would like to request a downloadable file of your account data that includes contact information, order history, wish list and an overview of when and how you may have contacted us, you can do so in your account. Once the file is ready, we’ll email it to you. This can take up to 30 days, but we’ll likely have it to you sooner than that.


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