Paying with credit card

We accept MasterCard, Visa and American Express credit cards. Your credit card will not be charged until your order is dispatched.

If you send back one or more items, the corresponding value of goods will be refunded to the credit card from which you made the payment.

Security when paying by credit card

Your credit card information is SSL-encrypted. These high security standards allow you to buy at Zalando securely using your credit card.

Verified by VISA and MasterCard SecureCode enable particularly secure handling of credit card transactions over the Internet using special encryption methods.

You don’t need any special software on your computer for this. You will be automatically taken through to the payment process on your bank's website. Please follow the steps indicated to complete your order.

If payment by credit card is not offered for your order, please have a look on the article about the availability of payment methods.


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